Privacy Policy

Last Updated: August 2, 2026

GEN - Z TECH LABS LLP ("we," "our," or "us") operates the JilBil mobile application (the "App"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our App and the choices you have associated with that data.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our B2B marketplace services to you.

Types of Data Collected:

• Personal Identifiable Information: Name, mobile phone number (used for OTP authentication), email address, and business details including GST registration numbers for account verification.
• Marketplace & Transaction Data: Buy/Sell/Enquiry orders posted, in-app chat session logs, virtual coin transactions, and status history.
• Usage & Device Data: Device hardware model, operating system version, unique device identifiers, IP address, crash reports, and system performance diagnostics.
• Push Notification Identifiers: Unique device registration tokens collected via Firebase Cloud Messaging (FCM) to deliver instant order alerts and session updates.

2. Third-Party Services & Technologies

We utilize trusted third-party services that process data in compliance with their respective privacy policies:

• Google Play Services: Used for app distribution, security verification, and core runtime functionalities.
• Firebase Cloud Messaging (FCM): Used to deliver real-time push notifications for order updates and chat messages.
• Firebase Analytics & Crashlytics: Used to monitor application stability, detect technical bugs, and analyze user flow performance.

3. Use of Data

GEN - Z TECH LABS LLP uses the collected data for the following operational purposes:

• To register, authenticate, and manage your B2B account profile.
• To enable real-time order matching, messaging, and notification delivery.
• To prevent fraudulent transactions and maintain regulatory compliance.
• To monitor application performance, diagnose backend errors, and enhance UX functionality.

4. Data Transfer & Storage Security

Your information is securely processed and stored using encrypted transport protocols (HTTPS/TLS) and secure database infrastructures. We implement strict access controls and database security practices. While we employ commercially reasonable standards to safeguard your data, no method of transmission over the internet is 100% immune to breach.

5. Disclosure of Data

We do not sell, rent, or trade your personal data to third parties. We may disclose data only under the following conditions:

• Legal Compliance: If required to do so by applicable law, court orders, or government regulations in India.
• Business Protection: To enforce our terms of service, investigate fraud, or protect the rights and safety of our users.

6. Account & Data Deletion Request (Google Play Compliance)

Users have the right to request the permanent deletion of their account and associated personal data at any time.

• In-App Deletion: You can navigate to Profile Settings > Account > Delete Account within the JilBil app.
• Web Request: You can submit an account deletion request by emailing us at support@jilbil.com with the subject line "Account Deletion Request - [Your Mobile Number]".

Upon request, all personal details, GST records, and app activity will be deleted within 30 days, except for data required to be retained for tax/legal auditing obligations.

7. Children's Privacy

Our App is a enterprise B2B platform and is strictly directed toward legal businesses and adults. We do not knowingly collect personal data from anyone under 18 years of age. If we discover a minor has provided us with personal data, we will immediately purge it from our systems.

8. Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any modifications will be reflected on this page with an updated "Last Updated" date. You are advised to review this policy periodically for updates.